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Privacy Policy

Knits Capsule Pte Ltd ("Knits") collects customer information in an effort to enhance and personalize your shopping experience. The information allows us to communicate with our customers about our products, services and promotions.

Please read through the following before providing us with any of your personal data. Your continued use of our website constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy

Collected Information

When you place an order, submit your account information, or participate in any Knits promotions, our Site collects your personal information such as your name, e-mail address, mailing address and payment information (credit card numbers). Knits will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations. And you will be receiving weekly newsletters or contact you with service or promotion that we think it may interest you.

In addition, we maintain a record of your purchase history and whatever other membership details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. At Knits, we understand and recognize that we must maintain and use customer information responsibly.


Using Facebook as well as other Site connection methods, we may utilize your personal data to better your individual shopping experience in our site. We take your privacy seriously and abide by all Facebook terms, policies and agreements. Your data is kept secure and no actions are taken on your behalf without prior permission.

After confirming a purchase, you have authorised Knits to process a charge or charges on your Credit or Debit account in the amount of the total purchase price for the product(s) purchased. Products purchased by you are for personal or gift use and should not be used for commercial purposes, or to derive any commercial benefit.

With the use of our Services, you have agreed that we may use personal details provided by you to conduct appropriate anti-fraud checks and controls as and when required. Under such circumstances, the personal details you have provided may be disclosed to a credit reference or fraud prevention agency acceptably to us, which may keep a record of the information.

We reserve the right to amend and update our Privacy Policy whenever we deem fit. All changes to our Privacy Policy will be made here, and your continued use of the Site indicates your consent and assent to the Privacy Policy as posted.

Contact Us

All other questions on our use of your personal data, please contact us at hello@knitscapsule.com